Request Account and Data Deletion
This page allows you to request the permanent deletion of your account and all associated data from our service. Please read the information below carefully before proceeding.
You can also delete your account in the SoundInstants app (open “My Profile”, tap “Delete Account”), or email [email protected] from the address you signed in with. We confirm email requests within 2 working days and complete them within 20 days.
How to Request Data Deletion
- Log in to your account using Google Sign-In
- Review the types of data that will be deleted
- Check the confirmation box to acknowledge that this action is permanent
- Click the "Delete My Account" button and confirm your decision
What Data Will Be Deleted
When you request account deletion, the following data will be permanently removed:
- Your account information (username, email, profile picture)
- Your favorite sounds and the videos you liked
- Every sound and video you uploaded, including the files, cover images and details you entered
- Your contribution bonus and other settings linked to your account
What We Keep
- Sounds we have already approved and published stay on SoundInstants. Email us if you want them removed.
- Reports you sent about sounds are kept for moderation, with no link to your account.
- If you bought the Remove Ads subscription, the transaction record (Google Play purchase token, product, status and expiry date) is unlinked from your account and kept for 5 years after the subscription ends, to process notifications from Google Play, handle payment disputes and meet accounting and tax obligations. We never store your card or payment account details.
⚠️ Important Warning
This action is permanent and cannot be undone. Once your account is deleted, you will not be able to recover your data, favorites, or any other information associated with your account.
Data Retention Period
Your account is deleted from our database immediately upon confirmation, and uploaded files are removed from our storage within about 15 minutes. Some backup data may be retained for up to 30 days for security and legal compliance purposes, after which it will be permanently removed from all systems.
Login Required
You must be logged in to request account deletion. Please sign in with your Google account to proceed.
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